RMSAssets & Logistics
Remote Monitoring System
Spot problems before they stop production. Round-the-clock monitoring of your control, SCADA and MOM systems and the equipment they connect, with health checks, alarm management and rationalisation, and alerts that let engineers act before issues occur.
The challenge
Disks fill up, licences and certificates expire, database jobs fail and redundant servers quietly lose sync, usually unnoticed until production stops. Remote sites make every check expensive, and support teams start each incident without the history they need.
Overview
RMS continuously watches the health of your automation and MOM systems: Ignition gateways and other SCADA servers, databases, redundancy, backups, licences and network links, together with the remote sites and equipment they connect.
Thresholds and trends alert on-call engineers before small issues become outages, and the health history supports capacity planning, periodic support reviews and faster troubleshooting. Alarm management and rationalisation keep the alarms your operators see few and meaningful. RMS is included in LogiCare Advanced Premier support, so our engineers see the same picture you do.
Capabilities
What RMS does
System Health
- Gateway, server, database and service health checks
- Redundancy, backup, licence and certificate status
- CPU, memory, disk and network monitoring
- Alarm, event and communication statistics
Alarm Management & Rationalisation
- Alarm rationalisation: each alarm documented with its cause, consequence, operator response and priority
- Alarm performance reports: alarm rates, floods, chattering and standing alarms
Remote Sites & Equipment
- Secure edge connectivity for new and legacy equipment
- MQTT and OPC UA data collection
- Store-and-forward over unreliable links
- Map and hierarchy views of sites and assets
Alerts & Action
- Threshold and trend-based alerts
- Notifications to on-call engineers
- Health reports for periodic support reviews
- Data shared with CMMS, historian and analytics
Benefits
Why manufacturers choose RMS
Fewer unplanned stops
Issues are found and fixed before they disrupt production.
Faster support
Engineers start every case with the system's recent history.
Fewer site visits
Teams travel when the data says they need to.
Secure by design
Remote connectivity follows OT security practices from the start.
Ask RMS in plain language
LS Assistant, the AI assistant in every Logical Systems application, answers questions from your live RMS records and shows the sources behind every answer. It keeps learning as your records, work instructions and resolved issues grow, and your data is never used to train AI models.
Answers with sources
Every answer cites the records and work instructions it used.
Your role, your site
It sees only what each user is allowed to see.
Asks before it acts
Every change it proposes needs a person's confirmation and is audited.
18 languages, voice on mobile
Questions, answers and content in your teams' languages.
Integration
Connects to the systems you run
Systems & protocols
- Ignition
- SCADA
- Databases
- CMMS
- Historian
- MQTT
- OPC UA
- Edge gateways
Standards
- ISA/IEC 62443
Walkthrough
See RMS working with scenarios from your own plant, guided by one of our engineers.
Talk to an engineerWorks with
Related solutions
See RMS in action
Book a demo with our engineers, using scenarios from your own plant.