Performance & Flow Management

Overview

Performance & Flow Management (PFM) unites process mining with enterprise performance management on the Ignition platform. It reconstructs every production case from event data, discovers the process map as it really runs, and pinpoints bottlenecks, rework loops and deviations automatically. ISO 22400-aligned KPIs, weighted scorecards and internal benchmarking turn raw signals into a single performance language across every site, in discrete, process and batch manufacturing. PFM installs directly on your existing Ignition gateways, with no separate server or external process-mining platform: standalone at one site, or across many sites with a global instance for enterprise roll-ups.

Events come from our applications (OEE, QMS, Order & WIP Management, SPC, EMS and Electronic Batch Records, with maintenance data through EAI), from read-only queries over Ignition data sources, from CSV and XES event logs and from UNS streams. An Activity Catalog maps each source's labels to a governed activity dictionary, and every event log is scored for completeness, timestamp order and unmapped events. Discovery runs on demand or on a schedule, so process maps, variants, bottlenecks and mined KPIs stay current without manual effort.

Governance turns visibility into accountability. Deviation rules continuously evaluate KPIs, conformance, handoff waits and rework, raising alerts with severity, SLA clocks and escalation; alerts notify the right people through MNS and create tasks in TMS. Performance actions are tracked from finding to resolution, then measured against the KPI they were meant to improve. Electronic signatures, a sign-off log and a full audit trail support 21 CFR Part 11 and EU GMP Annex 11 practices. Across the enterprise, each site synchronises with a global instance over the Ignition Gateway Network: scorecards roll up, league tables rank every site, and scheduled reports, up to a one-page executive summary, are generated and emailed automatically.